CarpetAid+ Return & Exchange Policy

At CarpetAid+, we stand behind the quality of our product and want you to feel confident in your purchase. If for any reason you're not satisfied, we offer a straightforward return and exchange policy.

✅ Returns

You may return your unused, unopened CarpetAid+ within 30 days of delivery for a full refund (excluding original shipping costs). The product must be in its original packaging and in resalable condition.

To initiate a return, please contact our support team at [your support email or phone number] with your order number and reason for return. Once approved, we will provide return instructions.

Note: Customers are responsible for return shipping costs unless the item was received damaged or defective.

🔁 Exchanges

Received the wrong item? Need a replacement? No problem!

We’ll happily exchange CarpetAid+ for the same item if it arrives:

• Damaged

• Defective

• Incorrect

Please notify us within 7 days of receiving your order, with a photo of the issue, and we’ll send out a replacement at no cost to you.

⚠️ Non-Returnable Items

• Used or opened products

• Items returned after 30 days

• Products not purchased directly from our official website or authorized sellers

💬 Questions?

Our team is here to help! Contact us anytime via the contact form

Thank you for choosing CarpetAid+ — we value your trust and support!